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Questions & Answers
- Q: Hello! Player doesn't see all internal memory: show only 36 magabytes and not have access from PC. How I can resolve this problem?
- A: Hi Yuri,please contact the seller to solve the problem.Thank you.
- Yuri 10/31/17 3:13 PM Asked.
- Q: Hello! It possible buy only dock station without player?
- A: Hi Yuri,yes,it's 55usd.Thank you.
- Yuri 10/18/17 2:52 PM Asked.
- Q: Please send me the most current firmware for the Flang V5 player. I purchased it form your store a year ago. Thanks
- A: Hi Joe,Please check https://download.shenzhenaudio.com/Flang/V5/
- Joe 9/21/17 8:55 AM Asked.
- Q: Thank you! I downloaded firmware successfully. But player don't work with it. V5 shows me uploading scale and not working. Yes, player don't work. What to do? Seller at Ali don't answer for my question.
- A: Hi Vladimir.Can't play in several ways: 1: single or a single folder cannot play: play to when the tracks caton, abnormal jump, even lead to crash, that is the songs have appeared the CPU can't decode defects, must make a new copy or delete the file with the defect.2: can't start: directly after startup, process the stay there is no longer any change in 99% of the place.This kind of situation usually external card has not been normal scanning, need to remove the outer card and restart again.If you remove the outer card still can't normal boot requires repair
- Vladimir 12/22/16 10:06 AM Asked.
- Q: I think to buy some products from your store, but if you send it like firmware, I can have a disappointment. Your support written me: "recipient mailbox mail receiving capacity limi". Please, place the firmware to "Download" section at your site. And everyone will say you many thank's.
- A: Hi Vladimir, You can download from: https://download.shenzhenaudio.com/Flang/V5/ Best Regards Kerwin Shenzhenaudio
- Vladimir 12/22/16 3:05 AM Asked.