Questions & Answers
- Q: is equalizer the default setting then?I have to turn it off everytime I turn on my 802?
- A: Hi Kevin, The remote control with choice can be closed equalizer. Thank you.
- kevin 5/8/17 5:58 AM Asked.
- Q: Is there a way to turn off The Equalizer permanently? every time I turn on my unit I have to turn it off manually
- A: Hi Kevin,it can't turn off The Equalizer permanently.Thank you.
- Kevin rose 5/7/17 10:57 PM Asked.
- Q: Is there a manual available on line? In particular, my FX Audio D802 amplifier is suddenly producing no sound (optical is selected, same as always).The mute light on the front panel is always on. The mute button on the remote does not effect the mute light on the front panel - the light stays on, although the mute button on the remote change the volume display toggling the word "muted". No sound :( Worked fine yesterday. Checked cables.... Also remote is not reliable, even with a fresh battery from a few inches away.
- A: Hi creon,we had sent the manual to your email.Please check it.
- creon 4/25/17 3:48 PM Asked.
- Q: Hello, I purchased your FX D802C from you through Amazon.com and hooked it up via optical for the audio for my T.V. It worked fine for 9 months and then I turned it on and no sound came out except for an occasional crackling noise. I tried different audio sources like BT from my phone, but I get the same results. I unplugged the unit for a while and plugged it back in, that didn't do anything either. I believe something happened to the amp, but I have no idea what. Can you tell me anything I might try? I assume it is still under warranty since it has been less than a year. What should I do.
- A: Hi JohnR,my colleague who charge Amazon will contact you.Thank you.
- JohnR 1/18/17 6:01 PM Asked.
- Q: I recently purchased and FX D802 to use between my TV and an external set of speakers. I have several MP4 videos on an external USB hard drive attached to the TV. All of the files play without a problem through the TV speakers and through the FX if I use the AUX/RCA inputs. However, if I use the Optical input some of the MP4 audio just sputters or motorboats as it is sometimes called. The ones that don't play properly on the Optical typically have a sampling frequency of 48kHz. If I convert the file to an MP4 with a frequency of 44.1 kHz it works just fine. I also have several that work fine with a frequency of 48 kHz. Any ideas?
- A: Hi Art,You can ter to set pcm output.Thank you.
- Art 12/18/16 3:22 PM Asked.