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Questions & Answers
- Q: I bought a Q5 Pro Amp and the remote seems to not be synced. does not turn on the system. how do I resync the remote to the Q5 Pro Amp?
- A: hi Marcos,If do not have the right way to use the remote control, power amplifier by A,no electricity in the battery?Please check.,
- Marcos 4/17/17 12:37 PM Asked.
- Q: I am attempting to use my Q5 Pro with a universal remote control but having some difficulty. SMSL is not listed as a compatible manufacturer with two different brands of Universal Remote- is there a Code I can program to work with this unit? I have the Aluminum remote control with mine if that helps.
- A: Hi Branden,the Q5 pro just can use the Q5 pro remote control.Thank you.
- Branden 4/6/17 10:46 AM Asked.
- Q: HI gents I have lost (don't ask me how it happened, it just disappeared!) the remote control of my Q5. Is there a possibility to get a new one? Thank you. Alessandro (Milan, Italy)
- A: Hi Alessandro,Your remote control is plastic or aluminum?The aluminum can use.Thank you.
- Alessandro 2/19/17 3:10 AM Asked.
- Q: hi , im from New Delhi India so i need 240v power cord .How much time taken in free shipping and DHL ? Is this price including Custom Duty ? Thanks
- A: Hi raj,ok,we will ship 240V to you.It will take 8-18 days via free shipping(singapore post).The DHL don't support to ship to india.You can choose the Fedex.It will take 4-12 days.Thank you.
- raj 2/15/17 3:12 AM Asked.
- Q: Is this the most powerful SMSL amplifier with direct coaxial (digital) connection?
- A: Hi Mythos,Yes,it is.Thank you.
- Mythos 12/6/16 8:41 AM Asked.