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Questions & Answers
- Q: Can you supply in 240V and how long to ship to Australia
- A: Hi Steve, We can supply 240V version. Generally, it takes about 10-15 days for the item to reach you after the shipment. Thank you!
- Steve 6/19/19 7:32 PM Asked.
- Q: The I want a "protective layer" or not. What is the protective layer please? Why does if cost another 20.00? Also, are the 3 plastic protection covers (over all the tubes) included? Some of your pictures show with, some of your pictures show them without the covers. Thank you
- A: Hi Tony, the protective layer is protective cover for tubes. If you choice the "without Protective Layer" option, the package will not come with the protective cover. Thank you！
- Tony T ... 5/7/19 12:13 AM Asked.
- Q: Belgium electric power supply 230V. Is the power supply/power cable concordant?
- A: Dear jan,we can ship 230V version to you.Thank you.
- jan 2/11/18 10:37 AM Asked.
- Q: May I find out what the cost (USA Dollars) would be on all 3 plastic protective covers? Thank you
- A: Sorry, What you mean. Did you mean you want to buy plastic protective covers? and you buy the old version without this?
- Tony 1/6/18 8:08 AM Asked.
- Q: If I place an order with you, can you guarantee that the Amp will be 240V 50Hz?
- A: Dear, Yes, We can guarantee amp 240V. and we will ship it as soon as possible. Thank you.
- Richard 1/4/18 10:23 AM Asked.